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Questions people forget to ask their builder

19 July 2018
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You’ve probably seen all the usual questions you should be asking your builder before you contract them, including asking about licensing and references. These are certainly important things to ask but sometimes you can be so focused on ensuring the builder is the right fit for your project that you forget to ask other important questions.

Don’t worry though, we’ve thought of as many as we can and listed them below!

At what points can I inspect the build?

You should be involved at all stages of the building process and allowed to inspect the build to ensure any problems can be picked up and rectified as soon as possible. Generally, these inspections occur once the slab has been poured and allowed to dry, after the framing has been completed, during pre-lining and lock-up stage, and a final inspection pre-handover.

When is the last chance to make changes and/or upgrades?

Try to keep design changes and upgrades to an absolute minimum during construction not only to keep costs down but also to ensure the process is as easy as possible for your builder.

It’s important that both you and the builder are very clear on when the cut off is for altering any designs so you can settle on everything before it’s too late.

If things are not proceeding according to the timeline, who should I contact?

Things don’t always go according to plan and sometimes it’s inevitable that construction will run overtime. However, you want to make sure you know who your contact is if the timeline blows out significantly or you have any concerns.  

Some builders have even implemented online project management software that allows home owners to log in and keep themselves updated on their build through every step. This can be a good incentive for contractors to keep everything running to the timeline.

Where are materials being stored?

This should be decided on during the design stage of the project but it’s something that many home owners forget to ask their builder. Sometimes materials can’t be held by the manufacturer and will instead be stored in the contractor’s warehouse or in an on-site storage container. Check with your builder before construction starts where materials will be stored and who is liable for any damage or loss.

How many people will be working on the project each day?

This is particularly important when undergoing a renovation where other areas of the home will still be in use while contractors are working. There are a lot of professionals involved in the building or renovation process so it makes sense that as part of the adjustment to having strangers in your house all day, you want to know who will be on site and when. A good builder won’t mind keeping you in the loop about these things.

What are your start and finish times on a normal working day?

Again, this is more likely to be an issue that comes up during a renovation when you are still living in the home.

No one likes working with someone watching over their shoulder so it’s best to keep out of your builder’s way while work is being done unless it’s during a specific site inspection. Knowing when the builder’s normal start and finish times are helps to ensure you won’t interfere with any work or get in the way.

Remember, a good relationship with a builder is based on trust and communication. If you have any concerns or questions don’t be afraid to bring these up, the job will run a lot smoother if everyone is on the same page.

As the editor of BUILD I have a keen interest in sustainable housing and new technologies.

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